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Costco Is Changing This In-Store Mask Policy

Starting Nov. 16, this rule is changing—here's everything you need to know.

The coronavirus pandemic is still in full swing—forcing restaurants to limit capacity or close altogether. As states change up dining restrictions, one grocery store is updating its own safety measures, too. Starting Monday, Nov. 16, Costco will have a new mask policy.

Every customer over the age of 2 is still required to wear a face mask or they will not be granted entry into the warehouse, Costco's president and CEO Craig Jelinek says in a coronavirus update on the website. When the mandate was first put into place in early May, exempt were those who could not wear a mask because of a medical condition. Now that's changing.

"If a member has a medical condition that prevents them from wearing a mask, they must wear a face shield at Costco," Jelinek says. "This updated policy may seem inconvenient to some, however we believe the added safety is worth any inconvenience."

Related: 8 Grocery Items That May Soon Be in Short Supply

Social distancing is still required throughout the store, even with the stricter mask policy. Because of this, some stores are limiting service in the Hearing Aid department, Costco Optical, the floral department, and the jewelry department. These are closed in some stores.

Other safety rules Costco is enforcing include special operating hours for members ages 60 and older and a limited menu at the food court. Customers are allowed to bring reusable grocery bags should local regulations allow that.

Several other supermarkets are limiting the number of toilet paper products customers can buy at a time again, and Costco may be one of them. "Costco has implemented limits on certain items to help ensure more members are able to purchase merchandise they want and need," the COVID-19 updates page says.

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Amanda McDonald
Amanda has a master's degree in journalism from Northwestern University and a bachelor's degree in digital journalism from Loyola University Chicago. Read more about Amanda