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Subway's New Sandwiches Taste "As Vile As the Old Ones," Food Critic Says

The chain's major menu revamp misses the mark.

Subway's "largest menu update in history" was officially unveiled yesterday across the country, and the chain gave away a million free sandwiches to celebrate. However, the new ingredients and subs, which are advertised as having undergone a significant upgrade, seem to have only gotten cosmetic changes.

The chain emphasized a new bread recipe for two of its most popular loaves, new and improved proteins like thinly sliced turkey, steak, and rotisserie-style chicken, as well as new toppings like mozzarella and an avocado spread. But according to reporter and food critic Steve Cuozzo, the upgrades won't be winning over any customers. In a debut-day review, he proclaimed the new menu items "taste just as vile" as the old ones.

Cuozzo conducted a taste test of the new subs for the New York Post and penned quite a negative take on the struggling chain's superficial makeover. He tried two brand new subs, one returning favorite, and the chain's currently most controversial sub, and gave the food a literal thumbs down.

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The new Steak Cali and Turkey Cali sandwiches served on the chain's new and improved Italian bread were the first ones on his agenda. It sounds like the bread upgrades didn't quite deliver: Cuozzo called the crusts mushy and the centers doughy. The fillings weren't much better either:

"Chunks of mealy 'steak' looked and tasted like Fourth of July barbecue leftovers," he said. "Oven-roasted turkey is 'sliced deli thin,' but the flavor's even thinner, tasting more like paper than poultry."

He called the new hickory-smoked bacon "a flavorless affair" and the returning rotisserie chicken tasted like "leftover chicken from a chicken salad you had a couple of days ago."

Subway's new proteins were front and center of the menu refresh, with as many as six of them getting an upgrade. However, the one item the chain emphasized didn't need upgrading is the one they've been taking the most flak for—tuna. Cuozzo tasted the controversial sub and concluded the tuna spread "tasted like it might once have been tuna."

On the other hand, he did note that the new Mozzarella cheese, which is made by award-winning artisan cheesemakers in Wisconsin, was decent and the only redeemable element of the new sandwiches.

Subway's major menu rehaul announcement comes at a time when the brand is struggling with negative press about the quality of its food as well as its exploitative franchising model.

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Mura Dominko
Mura is a senior news editor leading ETNT's coverage of America's favorite fast foods and restaurant chains. Read more