This Grocery Chain Just Opened a Smaller Store After Customer Feedback
Grocery shopping has changed drastically since the start of the pandemic—with shortages, price hikes, and discontinuations supermarkets have yet to return to "normal" over two years later. It's forced grocery companies to talk to customers and look at the market. And for one, it also means opening up a new type of store.
While giant warehouse stores are gaining popularity right now, Schnucks is going smaller. The chain that has over 110 stores in Missouri, Illinois, Indiana, Iowa, and Wisconsin just opened up an Express location in Columbia, Mo. it recently announced on its website.
Unlike other Schnucks locations that are around 60,000 square feet, the newest store is only 11,000 square feet. It is attached to an EatWell store—which Schnucks opened in 2020 and features organic, local, and specialty products—in a neighborhood "where the pleasure of food and the promise of health come together". Based on customer feedback, company leaders decided to add the Express store to EatWell for a full grocery experience in a fraction amount of the space.
"After listening to our customers' feedback, we've learned that they enjoy the natural and organic offerings available at EatWell but also are seeking the convenience of conventional grocery items," the Senior Director of EatWell/Health & Wellness David Isinghood said.
Photos show a convenience store-style shop with small aisles but still multiple options for each item in the Schnucks Express store, which still has its own entrance even though it is attached to the EatWell store. The two will share the same hours—from 7 a.m. to 9 p.m.